Posts Tagged ‘hire for fit’

Why Should I Work For You?

Wednesday, May 15th, 2013

Many hiring managers think they have the upper hand when it comes to hiring – that they have the final vote in whether a job candidate comes to work for the company. Actually, job candidates have an equal vote in the process; the job interview is as much about determining whether a job candidate wants you as it is for you to determine if you want him or her.

There was a time, more in our industrial age, when managers truly had the power in the hiring relationship. But in today’s intellectual workplace, the job interview is as much for the candidate to hear what is true about the job and to use that information to determine whether the job fits his abilities, skills, experience, plans for growth, development and future plans. To really understand this, let step back a minute and ask the all-important question – Why do we interview?

The goal of the interview, as I coach my clients, is not to hire. Rather, it is to create an environment that provides enough of the right information to determine whether to hire. And it works in the same way for the job candidate. The interview is the place where today’s job candidates gather enough information to determine whether the potential employer and role are the right fit.

So to be ready for this new shared responsibility for the right outcome, here are 4 critical questions hiring managers should ask themselves in preparation of the interview to be clear enough about what the role does, who fits it, and why it is a great thing to work for their company – in other words, to help a job candidate answer the question, “Why should I work for you?”

Consider these questions as you prepare to host any interview:

  1. Why would great people be interested in this job – what does it do and how does it add value and make a difference in the organization?
  2. How will this job use the employee’s unique and best abilities, and how will it help the employee develop and grow?
  3. What workplace culture will this employee work in and how is it different and better than others?
  4. What do others who work here love about their jobs and working for us?

Great interviews are information-gathering sessions. Both sides have information the other side needs in order to make both a sound hiring and job decision. Neither side has all the power. In fact, power is not helpful in an environment that is looking for an open and honest commentary about how things really are in the job and workplace, and what the job candidate’s unique abilities are, and how they have added value and made a difference in other workplaces.

Be sure you step into the shoes of the job applicant to see what will matter to someone in this role. Share what makes the role, company and opportunity great. Be honest. Be accurate. This gives the job applicant enough of the right information to assess “fit” from his or her perspective. Then, having created an easy, open and meaningful conversation about the role, ask your talent and behavioral questions and notice more open and honest responses from the candidate.

With a mutual commitment to job fit, the interview takes on an entirely different tone. Information is more openly shared. In my experience, this change in mindset by the hiring manager – one that sees the interview as a mutual sharing event committed to connecting the right job opportunity to the right person – changes how job candidates show up in their interviews. And when both parties have a personal stake in the decisions process, all parties are more honest, more involved and more committed to the right outcome. Before you start the interview be ready to see the role from the employee’s perspective, and have an answer for his or her question, “Why should I work for you?”

for more information on hosting powerful talent-based interviews, and to learn how to build the talent-profile needed to source people who are a good fit in each of your jobs. Also see the tools on FireUpYourEmployees.com.

Talent Scouts – Using Your Employees To Source New Talent

Tuesday, February 26th, 2013

Today’s intellectual (thinking) workplace has redefined what we need from our employees. Employees rarely do the same task in the same way over and over; today’s service workplace now requires employees to think their way through constantly changing customer situations to provide responses that are customized and personalized.This means today’s employees must think in the ways needed to be successful in each job to inspire customer loyalty, and to drive profitability. And we know, not everyone thinks the same way, so not everyone is a good fit for every job.

An organization’s most significant asset is the intellectual capital of their employees – how they think, invent, create and respond. Therefore, every organization needs employees who are the right fit for the job – employees who have the right talents, skills and experience – they connect to customers and drive results. This makes the sourcing and selection process both more critical and more difficult.

Because fit matters, organizations now need to be more selective in the hiring process. This requires having a larger selection of job canididates to choose from – a fuller pipeline of viable candidates. And one of the greatest ways to fill the talent pipeline is to use your workforce’s connections and sourcing ability.

Consider the following ways to use your workforce to identify, find and recruit A-level (the right fit) employees:

  • Clearly identify the talent profile of for each role (this should identify the talents, skills and experience needed to be effective in the role). Share this information with all employees. Now employees know the attributes needed to be effective in each role.
  • Have all employees take a talent assessment, to be better aware of their natural abilities (talents and strengths) and to become familiar with the nomenclature of talents. Having a common language of talents allows the organization to better define, discuss and understand what attributes are key for each role, and what attributes must be sourced.
  • Provide talent scout business cards to all employees;these cards have the employees’ name and “Talent Scout” as their role. Coach employees to give cards to those people they see in their normal day who exhibit the talents and attitudes needed in company roles. Invite these people to find out more about the company. This starts to fill the talent pipeline so that when openings do happen, the organization has already started to source good fit candidates.
  • Have employees talk about open company roles to their (social and professional) networks.

No longer can management be the only party responsible for sourcing talent. Employees see and talk to (talented) people all day. They are connected to personal and professional networks. Be sure they know what attributes (behaviors) encourage a great “fit” in each role and send them out to the world to scout for (the right) talent.

Contact me () to learn how the Fire Up! Process can help you define the required behaviors needed in all jobs to help your team of scouts go out and bring in those who fit. More information at FireUpYourEmployees.com.

When the Boss is Away, The Employees Take Charge

Wednesday, June 8th, 2011

Yeah, right. More likely, when the boss is away, employees goof off. It doesn’t have to be like this. Let me share a quick story with you.

A client of mine travels extensively. He couldn’t always do this. There was a time when he was too concerned to leave because he didn’t have a team capable of handling the business in his absence. They would goof off and do as little as possible. So he never left. And the business suffered.

So here is what I worked on to help him get out of the office and get focused on adding greater value to his business:

1. We defined the performance attributes of every job (what attributes are necessary for an employee to be successful in the job). This gave us a clear picture of which jobs had people who were a good fit, and those who were not adding any value. We first realigned existing staff – right people in the right jobs.

2. We then reviewed the now “open” jobs (open because we didn’t have anyone in the organization who had the right success attributes for the jobs) and sourced candidates from the large amount of unemployed talent (because of the recession). The clarity of knowing what we specifically needed, coupled with a larger job candidate supply, allowed for successful hiring. Time consuming but critical for the success of the company.

3. With the right people in the right roles, we then created clear daily performance expectations that defined what needed to be done but allowed employees to develop how to complete the work. This inspired employee ownership; they became more emotionally connected to their work and workplace. And with the right employees in the right roles, they welcomed the ability to do their work in their best way.

With the right employees in the right roles, so much more work gets done. Employees who are in roles that play to their talents, strengths and passions, feel more capable and competent. They like what they do. They feel part of a family. This kind of employees doesn’t goof off when the boss is away.

I present more of this process in the book Fire Up! Your Employees and Smoke Your Competition.