With the start of a new year, I thought I would draft a letter to use with your employees – a way to challenge them to be better in all that they do. If you like it, please use it (or edit it as you wish). I find this is also a good message to share with family. Have a happy and successful New Year.
Dear Employees,
Last year was a challenging year; thank you for your effort, energy, resilience and commitment.
As we start this new year with greater clarity, a greater determination to succeed and a renewed commitment to provide exceptional customer service, we ask just one thing from each of you – be better.
• Be better in your work – think creatively, efficiently and get the details right.
• Be better with our customers – in how you prepare, how you communicate and how you add value.
• Be better with your teammates – in how you support each other, how you communicate and how you care about them as people.
• Be better in your community – in how you give of your time and effort to make your town, city or neighborhood a great place to live.
• Be better with our planet – in how you recycle, minimize your footprint, and how you appreciate the natural beauty around us.
• Be better in your relationships out of the office – in how you communicate, encourage and support.
• Be better to yourself – in your self-talk, in your personal expectations and in your commitment to being all that you can be.
You control how you approach your days in and out of the office. Commit to being better every day. Learn more. Be more responsive. Be more connected. Be more aware. Be tougher. Be more resilient. Be more creative. Be more present. Just be better.
Thank you for your loyalty and effort; we look forward to a great, productive and successful new year.
Warm regards,
Your manager
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This entry was posted on Monday, January 2nd, 2012 at 12:19 pm and is filed under For Managers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Mr. Forte:
While sitting here early this morning, wondering what can I say to our employees to challenge them to be more than just someone who comes to work everyday and collects a pay-check, I came across your article about being better. I believe this is a great note to employees that they control their own future and happiness, it is not always the workplace which must provide them this. I truly believe that todays work force is so different than it was 20 years ago, as everyone is now a winner and is rewarded for so-so work as long as they show up when they can. Your letter is inspiring to me and I hope to share portions of this with our management team. Thank you for your thoughts on this subject.
Sincerely,
Jack Ozminkowski
Director of Operations
Thanks Jack.
Sometimes the goals we set for our employees are too large. Maybe sometimes we just need to inspire them to want to be just a bit better. From there, new and great things can come. I appreciate your comment. Please be sure to sign up for the newsletter – Managing for Big Bold Results. Always great topics – it comes out weekly on Wed. On the Fire Up Your Employees site, click on the sign up button on the right.
Be great.
Jay
Dear Mr. Forte,
I came accross this letter you wrote to your employees and thought this was very inspiring and motivating. I also believe this would be exactly the the right message to send to my staff for the upcoming year 2014.
I would love to take parts or share this letter with my staff with your permission.
Thank you very much.